1. SHIPPING:
We currently ship within the United States only, with a flat shipping fee of $4.99. Orders placed before 2:00 PM EST are processed the same day; otherwise, they are processed the next business day. Delivery typically takes 4–7 business days, including processing. We use trusted carriers like FedEx and USPS. For any questions, our support team is available at +1 (213) 529-1928 or info@jamesca.shop.
2. RETURN AND REFUND:
We accept returns within 30 days of delivery if items are unused, unworn, and in original condition with proof of purchase. We do not charge restocking fees, but returns not meeting criteria may be declined. Customers are responsible for return shipping costs unless the item is defective or incorrect. To initiate a return, please contact our support team for instructions. Refunds are processed within 7 business days after inspection.